I have been a client of Custom Practice Analytic and Jake Conway for 5+ years. The easy to digest information provided by them plays a critical role in the operation of our business. We look to Jake and his reporting before making any decisions i.e. equipment purchases, hiring, marketing budgets. The reports keep my entire team abreast of our performance and accountable.
Jake Conway's unparalleled insight into dental analytics has been the cornerstone of my current success as a dental business owner. In the past, I felt I was a successful dentist but a failure as a dental business owner. With Jake's help my profitability has far exceeded what I thought was possible. Where as all of Jake's predecessors in the dental analytics world have only observed, accepted and reported their findings, Jake is constantly disrupting the status quo. Over the past 9 years that I have worked with Jake, he has continually found ways to drive down my overhead and alerted me as to metrics within the practice triggering expansion opportunities. His genius is in how he collates and transfers so much data into a simple digestible format that even a dumb ass like me can understand.
I never realized how impactful fully understanding my numbers would be to the overall health of my dental offices. I don't make decisions based on feelings anymore, including raises, bonuses, marketing costs, or purchasing new technology. Jake has always been patient in teaching what each number means and what I can do to improve our overall profitability. He thoroughly understands the nuances of dental offices, staffing issues, and team dynamics and helps guide business owners to increased financial health as well as improved personal well being. Jake has been a huge factor in my business' financial growth and my own financial freedom.
Jake Conway & custom practice analytics have had a profound impact on the trajectory and profitability of our dental practice. Jake is an incredibly talented and informed coach and he provides extremely valuable insights to hundreds of dental practices. I have utilized several different analytics platforms and I can confidently say Jake’s reports are the only ones I need to make. Sound financial decisions for my business. Jake has taught me that rather than getting caught up with mountains of data, we are often better served looking at the story that certain numbers tell us. Eventually, when we understand the analytics of our practice well enough, we then become aware of the handful of important KPIs for our practice. Jake has helped me identify these numbers and make the necessary tweaks to improve our practice's overhead, profitability, and overall experience.
We have been working with Jake for the last 2 ½ years and his services have been invaluable! Every month there are new insights for how we can better our practice and specific tools on how to achieve all of our goals. I would recommend him without any hesitation!
Working with Jake has helped me push past my boundaries thereby exceeding my goals. He continues to amaze me by diagnosing and solving problems I didn’t even realize I had. There is no doubt in my mind that Jake can elevate anyone’s dental office.
Custom Practice Analytics has been such a huge asset to me and my dental practice. I've been using this system and Jake's Conway's expertise for 8 years now and he continues to always be essential to my practice. From hiring more staff, buying big equipment, or figuring out wages for staff, this company always has the information so you're not just making a random decision, you're making an informed decision. With the exposure this company has to hundreds of other clients, their information and insight is always relevant and at the cutting edge of other dental practices across the nation. I could not have grown, bought our own building, or made the changes we've made without them.